How To Manage Account Passwords In WHM?
Web Host Manager gives you the power to manage login security for every account on your server. You can change any password yourself or ask your clients to pick a new one for their safety.
Keeping passwords updated is the best way to stop unauthorized access to your hosting server. You must act fast and reset credentials if you think an account is no longer secure.
What is Password Modification?
Password Modification is a tool that allows a root admin to override any existing user password. It helps you help your clients when they lose their login details and cannot enter their cPanel.
This feature is also vital for server security after a staff change or a hacking attempt. You can set a fresh and strong password to regain control of the hosting space instantly.
Steps to Change a Customer Password
You can reset a password directly from the WHM dashboard without knowing the old one. Follow these simple steps to update any user login details.
- Access your main admin panel using your root account username and password.
- Type the word “Password” in the top left search box and select Password Modification.
- Pick the specific user or domain from the list that needs a new password.
- Type a strong new password in the first box and type it again in the confirm box.
- Tick the Enable Digest Authentication box if the user connects to Web Disk via Windows.
- Click the Change Password button to make the new credentials active right away.
How to Force a Password Change
Sometimes you want the client to choose their own secret password for better privacy. You can use the Force Password Change tool to trigger a reset on their next login.
- Search for “password” in the WHM sidebar and click on Force Password Change.
- Look for the Forced column and tick the check box next to the chosen account.
- Click the Submit button to save your choice for that specific user.
- The system will block the user from their dashboard until they create a new password during their next login.
Conclusion
Managing user passwords is a basic but important task for every hosting provider. WHM makes it very easy to reset a lost password or force a security update for all your clients. Regular password updates ensure a safe environment for your websites and your customers.
FAQs
Will I lose any data after a password change?
No, this process only changes the login credentials for the cPanel dashboard. Your website files and databases and emails will remain exactly as they were before.
What is Digest Authentication?
This is a special security setting for Windows users who use the Web Disk feature. You should enable this if your client complains about login issues with their networked folders.
Can I change my own root password here?
No, the Password Modification tool is only for the cPanel accounts you manage. You must use the Change Root Password menu to update your main WHM login.
Does a password change affect FTP accounts?
Yes, the main cPanel password is also the main FTP password for that account. Your client must update their FTP software with the new password to continue uploading files.
How do I make a strong password?
A strong password uses a mix of capital letters, small letters, numbers, and symbols. You should avoid using simple words or your own name in the password.
