How To Change cPanel Reseller/Owner from WHM?
Each cPanel on your server is linked to a particular owner, typically the root administrator or a reseller user.
Updating the owner will make sure that the right individual has access to control the features related to account, billing, and resource restrictions.
Why Change the Account Owner?
You may need to reassign ownership of a particular domain on your server in several scenarios. It is important to keep these records accurate for organized server management.
Moving Clients: When a reseller leaves your service, you might need to move their clients back under the root owner.
Granting Control: You may wish to move an account from root to a specific reseller who can provide the day-to-day support for that user.
Administrative Cleanup: Sometimes accounts are created without a specific owner assigned, and by linking them to the root, they will appear correctly in all the management reports.
Steps to Modify an Account Owner
The steps to reassign a cPanel account to the root user or another reseller are as follows.
- Open your WHM dashboard and log in with your root administrative credentials.
- Type list in the search box and click List Accounts. Check the Reseller/Owner column to check who is currently assigned to the domain.
- Type ‘Modify’ in the search box and choose Modify an Account from the Account Functions menu.
- Select the account that you wish to change in the list and click the Modify button.
- Find the Account Owner drop-down menu. Select “root” (or the desired reseller name) from the list.
- At the bottom of the page, there is a Save button; click on it to apply the change.
It is best to confirm the update after you have saved your changes. You can go back to the List Accounts screen and look at the Reseller/Owner column. You should now see the new owner listed next to the domain name.
Conclusion
Changing an account owner in WHM is a very easy administrative thing to do, which will help to maintain your server. With the help of the Modify an Account tool, it is easy to move users between different management levels. This will make sure that the administrator in charge will always be able to get the tools necessary to assist the end user.
FAQs
Does changing the owner affect the website files?
No, the change in the owner only changes the administrative connection in WHM. The databases, files on the website, and emails are not touched at all and remain online.
Can a reseller change an account owner?
A reseller can only change the owner of accounts they already own. Only the root user has the authority to move accounts between different resellers or back to the root account.
Will the user’s cPanel login change?
No, the cPanel user username and password remain the same. The only fact that changes is which administrator sees that account in their management list.
What happens if I set the owner to a reseller?
The account will now count against that reseller’s resource limits (if any), and the reseller will be able to suspend, terminate, or modify that account from their own WHM login.
Is it possible to switch the owner of several accounts?
The bulk changes are to be made with the help of the Reseller Center in WHM. You will find a tool that is specifically created to move several accounts from one owner to another in a single step.
