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How To Set Multiple Redirects For Email Account From Plesk?

You might want to set a redirect, often known as a forwarder, from one email address to another. You can easily configure this action directly from your Plesk panel. This feature helps you centralize your communications or ensure a mailbox is monitored by multiple people. However, Plesk has a specific limitation: you can usually set only one redirect for a single email address. For forwarding to multiple addresses, you must use the Mail Group feature as a smart alternative.

What is an Email Redirect in Plesk?

An email redirect, or forwarder, is a specific setting on a mailbox. It automatically sends any incoming message from the original email address to another address you specify. It is a very effective tool for managing your mail flow. When setting up a standard redirect in Plesk, you can designate only one destination email address to receive a copy of the incoming mail.

How to Set a Single Email Redirect

This process allows you to set a single forwarder from one mailbox to one other email address. You must log in to your Plesk panel to start this simple configuration.

  • Access Mail Accounts
    You need to log in to your Plesk panel first. Then, access the Domains option to view your websites. Find your specific domain name and click to enter its control panel. Now, look for the Mail Accounts option and click on it.
  • Configure the Redirect
    Click on the specific email account for which you wish to set the forwarder. Look for the Redirect option on the page that opens. You must click on this Redirect button to continue.
  • Finalize the Forwarder
    A dialog box will appear. You should check the Redirect option displayed over the text box. Now, you must enter the destination email address into the field labeled Redirect address. Click OK to save the setting. The redirect is now active for this email account.

How to Set Multiple Redirects Using a Mail Group

If you need the same email to be delivered to more than one destination address, you must use the Mail Group option. This feature allows you to bypass the single-redirect limitation of the standard forwarder setting.

  • Create the Mail Group
    You must return to the Mail Accounts section. Look for the option called Mail Group and click on it. The Mail Group feature acts like a distribution list.
  • Add Multiple Members
    Click on the Add New Member option. You can now enter the first destination email address. You must repeat this exact step for every additional email address you want to receive the forwarded mail.
  • Activate the Group
    It is very important that you Switch On the Mail Group feature. If you forget this step, the forwarding will not work even though all the members are listed. Once the Mail Group is active, any email sent to the original address will be redirected to all the member accounts.

Cantech’s Hosting Features

Cantech ensures that our hosting packages give you full control over your email settings, including flexible forwarding options.

  • Seamless Mail Management
    This useful forwarding feature is available with our Windows hosting plan. You can manage single redirects and Mail Groups easily through the Plesk panel.
  • Reliable Support
    If you encounter any issues while setting up the forwarder or the Mail Group, please feel free to contact our support team. We will help you troubleshoot and resolve the problem quickly.

Conclusion

Plesk makes setting up email redirects very easy, but it requires you to use the Mail Group feature for forwarding to multiple email addresses. By knowing the distinction between the single Redirect option and the multi-address Mail Group, you can effectively manage where your domain’s emails are delivered.

Frequently Asked Questions (FAQs)

What is the main difference between a redirect and a Mail Group?

A redirect is limited to forwarding an email to only one destination address. A Mail Group allows you to send the same incoming email to multiple destination email addresses simultaneously.

Can I use the Mail Group feature if my hosting is not Windows-based?

The Mail Group feature is a standard function of the Plesk control panel. It is typically available on both Windows and Linux hosting that uses Plesk.

What happens if I forget to ‘Switch On’ the Mail Group after adding members?

If you do not Switch On the Mail Group, the group will remain inactive. The email will not be forwarded to any of the listed member addresses until you switch the feature on.

Where exactly do I find the Mail Group option in Plesk?

You will find the Mail Group option within the Mail Accounts section of your domain’s control panel. It is usually listed alongside other settings for email accounts.

Does the original email address keep a copy of the message when forwarding is active?

Yes, usually the forwarding process just creates a copy of the email. The original email address will still retain a copy of the incoming message in its own mailbox by default.

April 15, 2026