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How can I Access Webmail in Plesk?

Introduction

Creating a new email account is a necessary task when you manage hosting for a website. Plesk makes this process very easy and allows you to configure essential settings like passwords and mailbox size immediately. This article walks you through the steps to successfully create a new mailbox for your domain.

Why Create a Separate Email Account?

A dedicated email account gives your business a professional image. Also, it enables better communication management compared to using a personal email address. With accounts like [email protected] or [email protected], you can manage specific types of inquiries very efficiently.

Steps to Create an Email Address

Below are the necessary actions inside Plesk to set up a brand-new email account for your domain.

  • Log In and Start Creation
    Log in to your Plesk control panel. Next, locate the Mail option on the left side of the screen. Click on Mail, and then click the ‘Create Email Address’ button to begin the setup process.
  • Name the Account and Set Access
    Enter the name that you wish to keep for your new email account into the Email address field. Also, keep the checkbox selected so that this mailbox owner can log in to Plesk. This way, they can change their own mail account settings later on.
  • Add a Recovery Email
    In the External email address field, you need to enter an alternate email address, which is very important. You can use it to reset your password, in case you lose access to the primary email account.
  • Choose and Confirm a Password
    Type a strong alphanumeric password into the Password text box. That is, it should have a combination of uppercase and lowercase letters, numbers, and special characters. After that, enter the same password again in the Confirm password field.

Tip: You can choose to click the Generate button and automatically fill both password fields with a random and strong password. When you click on Show, you can view this generated password. It is a good practice to copy and save it in a safe place for future use.

  • Define Mailbox Size
    By default, the Mailbox checkbox is generally checked, and a size like 5GB is automatically set. However, you can customize the storage by selecting the Another size option. Enter your preferred mailbox size here and make sure the size you choose does not exceed the default limit set by your hosting plan.
  • Add Optional Description
    The Description in the Plesk field is optional, so you can leave it blank if you do not need to add any notes or descriptions for the new email account. If you want to add a short note about the account’s purpose, you can type it here.
  • Finalize the Creation
    Click OK and complete the process. This action may take a few minutes to complete. Once finished, you will receive a confirmation message that your new email account has been successfully created.

Conclusion

The easy and proper process of creating a new mail account in Plesk ensures all necessary security and configuration details are set correctly. You can easily establish professional email services for your domain through these steps.

Cantech ensures that creating and managing your professional email accounts is hassle-free through Plesk. Our hosting environment provides flexible options for secure mailbox setup.

Frequently Asked Questions (FAQs)

What is the minimum requirement for a strong email password in Plesk?

The minimum requirement for a strong password is that it must be alphanumeric. It needs to be a combination of uppercase letters, lowercase letters, numbers, and some special characters.

Why should I provide an external email address during the creation process?

You should provide an external email address because it serves as a backup method for password recovery. If you ever lose access to the primary email account, you can use the external email to reset the password.

Can I change the mailbox size later, after the account is created?

Yes, you can change the mailbox size later on. You will need to go back into the email address settings inside the Plesk Mail section and edit the size option.

What does the checkbox for allowing the mailbox owner to log in to Plesk do?

Selecting this checkbox gives the individual mailbox owner the ability to log in to a limited version of Plesk. They can only access and modify their specific mail account settings, like changing their password.

Where do I click to start the creation of a new email address?

First, you navigate to the Mail section on the left sidebar. Then, you click on the Create Email Address button that appears on the Mail page to begin the process.

April 15, 2026