Cantech Knowledge Base

Your Go-To Hosting Resource

How to Do Email Routing in Plesk?

Email plays a fundamental role in carrying out effective communication in most businesses. Whether you’re using third-party tools like Microsoft 365 or hosting emails locally, it is crucial to manage email routing in the most appropriate way.

In this tutorial, we will guide you through how to do email routing in Plesk effectively! Let’s go through them!

What is Email Routing & Why is it Essential?

Email routing can be defined as the process to direct incoming and outgoing emails to the most appropriate server depending on certain rules and configurations. It ensures that proper email gets delivered to your destination such as a local mail server, cloud mail provider, etc.

Some of the common reasons are:

  • Leveraging Gmail for your domain emails.
  • Thinking about a transition to a different platform.
  • Looking to disable local mail to prevent conflicts.

How to Configure Email Routing in Plesk?

Follow a few simple steps to configure email routing in Plesk:

Step 1:
Move to the Plesk admin panel and add the required credentials to access the account.

Step 2:
Navigate to the Websites & Domain section, choose the domain, and then click on Mail Settings option.

click on Mail Settings option

From the Mail settings, you can modify the mail service settings for your domain based on your requirements.

Step 3:

Then, you simply need to untick/disable the “Activate mail service on this domain” option and move to the bottom to click “Ok”.

untick/disable the “Activate mail service on this domain” option

bottom to click “Ok”

That’s as simple as that. Hence, the email routing is configured in Plesk.

Wrapping Up

Setting up email routing in Plesk facilitates complete control over your emails, whether a local or an external server. By carrying out the simple steps mentioned above, one can easily configure email routing and avoid any potential email issues. As a result, get your emails delivered on time and at a proper destination, ensuring proper communication.

Frequently Asked Questions

Is it possible to route specific email addresses externally?
No, it is not possible to route specific email addresses using Plesk externally. You can set up or configure varied rules for external email providers.

Is it possible to route emails for varied multiple servers?
Yes, it can be done using advanced configurations that utilize multiple MX records with varied priorities.

June 21, 2025